Seminars of upgrade qualifications

SEMINAR OVERVIEW:

• Transformation of local self-government;
• Main issues of management of state property of local self-government;
• Public procurement procedure;
• Budget processes: preparation, review and approval of the budget.

Date: April 4-8

Duration: 40 academic hours

SEMINAR OVERVIEW:

•  Ensuring compliance with legislation in the field of public services
• Assessment of the quality of public services
• Managing the quality of public services
•  Determining the level of satisfaction of consumers of services
• Improving the quality of public services
• Proactive approach to the provision of public services
• People-Orientation in Public Service Delivery
• Analysis of practical cases

Date: June 6-10

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Introduction to business process management;
• The role of the media in optimizing business processes;
• The importance of digitalization of state bodies;
• Big Data - work with big data
•  Business process development through optimization and reengineering;
• Digital innovations in public administration

Date: October 17-21

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Conceptual framework for the preparation and presentation of financial statements;
• Accounting policy and accounting rules;
• Preparation of financial statements of state institutions by calculation methods;
• Analysis of practical cases

Date: February 7-11

Duration: 40 academic hours

SEMINAR OVERVIEW:

•  Career and family. How to keep the balance?
• Leadership in the family and at work: the point of development of a strong personality;
• The role of the family in the system of state-confessional relations;
• Formation of a culture of relationships in accordance with moral and ethical standards;

Date: February 14-18

Duration: 40 academic hours

SEMINAR OVERVIEW:

•  Service-oriented state;
• Ways to improve the quality of public services;
• Digitalization of public services;
• Lean technologies;
• Analysis of practical cases

Date: February 21-25

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Tasks of anti-corruption expertise,
• Goals and principles;
• Organization of anti-corruption expertise;
• Methods of anti-corruption expertise of draft regulatory legal acts;
• Analysis of practical cases

Date: April 11-15

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Description of the principles of the brain and thinking strategies
• Description of the Design Thinking methodology
• Memory Efficiency Techniques
• Visualization
• Empathy Map
• Brainstorming
• Concept development
• Hypothesis Testing
• Hot prototyping
• Principles of human-centered corporate culture
• Combining the goals of the employee and the organization

Date: May 16-20

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Key steps and principles of data analysis;
• How to work with information. Description and preliminary analysis of data;
• Approaches and tools for visualization and data processing;
• Visualization of initial data. Analysis of graphs and charts;
• Familiarity and practice with the visualization tool (Stata, SPSS, etc.);
• Building simple management models using BI solutions;
• Concept, properties, characteristics and classification of Big Data;
• Application of Big Data in national statistical practice;
• Possibilities of using satellite technologies in national statistical practice;
• Overview of the use of satellite technologies in international statistical practice: branches of statistics, methodological materials, examples of publications, information exchange system, legal framework;
• Analytical methods and tools for working with data arrays in the process of data editing, etc.

Date: June 20-24

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Project management;
• International experience;
• Project management standards. ISO 21500 standard;
• Project. program. briefcase;
• Organizational strategy;
• Operational services;
• Organizational structure;
• Analysis of practical cases

Date: July 11-15

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Strategic planning vs strategic management;
• Formation of strategy, goals, target indicators of state bodies;
• Establish support systems to enable employees to perform their strategic roles professionally;
• Strategic approach;
• Analysis of practical cases

Date: July 19-21

Duration: 24 academic hours

SEMINAR OVERVIEW:

• Emotional intelligence;
• Empathy: the power of empathy and the key to good relationships;
• The importance of the emotional component in relationships;
• Components of emotional intelligence;
• Managing emotions;
• Analysis of practical cases
• 10 leader criteria
• Methods for developing conscious leadership
• Meta-competencies of a leader:

Date: September 5-9

Duration: 40 academic hours

SEMINAR OVERVIEW:

• State of measurement of customer satisfaction and plan for developing a customer-oriented approach;
• Interaction with the consumer: techniques and tactics of business relations with consumers of utilities;
• Effective ways of informing services;
• Analysis of practical cases

Date: September 14

Duration: 8 academic hours

SEMINAR OVERVIEW:

• Acquisition of knowledge, skills and abilities in the field of professional ethics and business image of a public civil servant on the basis of advanced foreign and domestic practices;
• Practical trainings based on real experience;
• Interactive discussions in the field of professional ethics and business image of a civil servant;
• Problems and prospects of ethics and image of a civil servant.

Date: October 12

Duration: 8 academic hours

SEMINAR OVERVIEW:

• Local interethnic conflicts, subject, role and principles of mediation;
• Practical technologies for the prevention and regulation of interethnic conflicts;
• Algorithm of actions in the event of a tense and tense situation in the field of interethnic conflicts;
• Forms and methods of joint work of local government and self-government bodies with law enforcement agencies and civil society;
• Analysis of practical cases

Date: November 15-17

Duration: 24 academic hours

SEMINAR OVERVIEW:

•  Leader and subordinate: how to motivate employees?
• What competencies need to be developed among employees and the role of a leader in the self-development of employees;
• Personal growth: its strengths and directions of development;
• Establishment of individual priorities;
• Analysis of practical cases

Date: November 23

Duration: 8 ac.hours

SEMINAR OVERVIEW:

• Modern trends in public administration;
• Interaction of a civil servant with the population;
• Regional policy: tools for the development of a strong region;
• The role of public speaking in the implementation of state policy;
• Implementation of socio-economic projects in the region: project approach;
• Methods for implementing state policy in the region;
• Implementation of state policy through digitalization;
• Implementation of religious policy in the region;
• Interaction of civil society institutions with state bodies in the field of interethnic relations.

Date: March 14-18

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Modern trends in public administration;
• Interaction of a civil servant with the population;
• The role of public speaking in the implementation of state policy;
• Implementation of socio-economic projects in the region: project approach;
• Methods for implementing state policy in the region;
• Implementation of state policy through digitalization;
• Implementation of religious policy in the region;
• Interaction of civil society institutions with government agencies in the field of interethnic relations.

Date: October 3-7

Duration: 40 academic hours

SEMINAR OVERVIEW:

• Significant social projects implemented in the Aktobe region;
• Approaches of project management in the implementation of projects in the region;
• Features of the implementation of social projects;
• Main results of social projects.

Date: November 7-11

Duration: 40 academic hours